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Access & Funding Options
Affordable and accessible psychology services in Gladesville and across NSW
At iflow Psychology, we believe that everyone deserves respectful, compassionate, and culturally sensitive psychological care. Our Gladesville practice provides a safe and affirming environment for LGBTQIA+ clients, culturally and linguistically diverse (CALD) communities, people with disability, and neurodiverse individuals.
We understand that true inclusion means more than tolerance — it means belonging, safety, and understanding.
Accessibility and Disability Inclusion
Access and Funding Options
At iflow Psychology, we believe mental health care should be accessible, transparent, and affordable.
We provide a range of funding pathways so you can focus on your well-being — not the paperwork.
Our psychologists offer Medicare-rebated, NDIS, WorkCover/CTP, and private sessions, both in-person at our Gladesville clinic and via telehealth across NSW.
Medicare Rebates
You may be eligible for a rebate on up to 10 sessions per calendar year under the Better Access to Mental Health Care Program.
To claim:
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Visit your GP, psychiatrist, or paediatrician for a Mental Health Treatment Plan (MHTP) and referral to iflow Psychology.
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Attend your appointment — we’ll process your Medicare rebate instantly through our secure claiming system.
Tip: Bring your referral and MHTP to your first appointment or upload it via our online intake form.
Current rebate: $93.35 per session (as per 2025 schedule).
Gap fees vary by clinician and session type — please contact reception for details.
NDIS Participants
We welcome NDIS clients who are plan-managed or self-managed.
Our psychologists support participants in achieving goals related to:
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Emotional regulation and resilience
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Behavioural and relationship difficulties
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Adjustment, trauma, and anxiety management
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Social participation and daily functioning
We work closely with support coordinators, plan managers, and families to ensure consistency and accountability in care.
Need a Service Agreement?
Contact admin@iflowpsychology.com.au to receive our standard NDIS documentation.
WorkCover / CTP / Insurance-Funded Services
iflow Psychology is an approved SIRA NSW provider for WorkCover and CTP (motor accident) claims.
We provide structured, evidence-based psychological treatment plans to support your recovery, adjustment, and return-to-work.
To access funded sessions:
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Obtain a referral from your GP under WorkCover or CTP provisions.
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Ensure your insurer or case manager issues written approval for psychological sessions.
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We’ll handle session reporting, progress updates, and billing directly to the insurer.
Private Health Insurance and Self-Funded Clients
You can access our services without a referral at any time.
Many private health insurance providers offer rebates for psychology under extras cover.
Check with your health fund to confirm eligibility and rebate amounts.
Self-funded sessions are available for clients preferring complete privacy, those between referrals, or those seeking flexible long-term therapy options.
Payments are processed securely on the day of your appointment. Invoices and receipts are provided immediately.
Employee Assistance Program (EAP)
Your employer may cover sessions through an Employee Assistance Program (EAP).
We offer EAP services to organisations and employees seeking short-term, solution-focused support for:
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Stress, burnout, or workplace conflict
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Mental health and performance concerns
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Relationship or family difficulties
If you’re unsure whether you’re eligible, speak with your HR department or contact us directly — we can liaise with your provider confidentially.
Telehealth Services (Video or Phone)
We provide secure telehealth sessions across NSW via video or phone.
Telehealth is ideal for clients in remote areas, with mobility limitations, or who prefer therapy from home.
✅ Telehealth sessions attract the same Medicare, private, or NDIS rebates as in-person consultations.
Our platform is encrypted and easy to access from any device — no software download required.
Booking and Payment Process
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Book online through our secure booking portal.
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Upload your referral or NDIS documentation (if applicable).
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Receive your appointment confirmation via email.
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Payment is processed securely on the day, and rebates are submitted automatically.
If you have any questions about referral types, billing, or rebates, contact our friendly admin team at:
02 6061 1144 or admin@iflowpsychology.com.au.
Need Help Getting Started?
We understand that navigating funding systems can be confusing.
Our administrative team can guide you through your options and ensure your referral, plan, or insurer documentation is ready before your first session.
Take the next step toward better mental health — Book an Appointment
Book an Inclusive Psychologist Today
Find a psychologist who understands your unique experiences and supports your journey toward well-being.
Address
iflow Psychology
Suite 2, 260-274 Victoria Rd
GLADESVILLE NSW 2111
Sydney AUSTRALIA
If you are experiencing a crisis, please visit our Crisis Support page for immediate assistance.
FAQs About Our Approach to Care
Do I need a referral to see a psychologist?
No referral is required for private sessions. A referral is only needed if you wish to claim a Medicare rebate.
Can I use both Medicare and private health insurance?
You can claim from one source per session. You may use private health insurance once your Medicare-eligible sessions are complete.
Are telehealth sessions covered by Medicare?
Yes. If you have a valid MHTP referral, telehealth sessions attract the same rebate as in-person sessions.
Can you see NDIS participants who are agency-managed?
Yes. Our Gladesville clinic is fully wheelchair accessible and accommodates sensory needs.