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Our Approach to Care
At iflow Psychology in Gladesville, we provide warm, professional, and evidence-based care for individuals, couples, and families across Sydney and NSW. We partner with you to understand your goals, tailor treatment to your needs, and support practical change—whether in-person or via secure telehealth.
What Guides Our Work
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Evidence-based therapies: We draw from CBT, IPT, motivational interviewing, skills training, and other approaches suited to your presentation and goals.
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Person-centred & collaborative: You set priorities; we co-design a plan and review progress together.
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Trauma-informed practice: Safety, choice, trust, and empowerment are central.
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Culturally inclusive care: Respect for language, culture, and identity. Bilingual options available.
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Outcomes-focused: We use routine outcome measures and feedback to pace and refine treatment.
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Ethical & confidential: We follow AHPRA standards and protect your privacy.
What Guides Our Work
-
Evidence-based therapies: We draw from CBT, IPT, motivational interviewing, skills training, and other approaches suited to your presentation and goals.
-
Person-centred & collaborative: You set priorities; we co-design a plan and review progress together.
-
Trauma-informed practice: Safety, choice, trust, and empowerment are central.
-
Culturally inclusive care: Respect for language, culture, and identity. Bilingual options available.
-
Outcomes-focused: We use routine outcome measures and feedback to pace and refine treatment.
-
Ethical & confidential: We follow AHPRA standards and protect your privacy.
What to Expect in Sessions
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First appointment: We’ll explore concerns, history, strengths, and goals. Together we agree on a focus and next steps.
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Ongoing sessions: You’ll learn practical tools (e.g., coping skills, thought/behaviour strategies, communication) and apply them between sessions.
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Reviews: We check in on what’s working, adjust the plan, and share resources to support change.
Our Services (Tailored to you)
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Anxiety, stress, and mood support
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Trauma-informed care and recovery
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Relationship and couples counselling
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ADHD, learning, and clinical assessments
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Workplace & rehabilitation (EAP, SIRA/WorkCover)
We do not use one fixed “method.” Your plan is tailored to your needs, preferences, culture, and context.
Access & Rebates
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Medicare (Better Access): If eligible with a valid referral/plan.
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Private health: Depending on your fund and level of cover.
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WorkCover / NDIS / EAP: By arrangement.
See our Fees & Medicare page for details and current rebates.
Inclusivity & Accessibility
Our Gladesville clinic is close to major bus routes with nearby parking. We offer telehealth for clients across Sydney, regional NSW, and those with access needs. Please let us know any preferences (language, mobility, sensory) so we can make your visit comfortable.
Ready to Get Started?
We aim to make booking simple and flexible. You can:
Address
iflow Psychology
Suite 2, 260-274 Victoria Rd
GLADESVILLE NSW 2111
Sydney AUSTRALIA
If you are experiencing a crisis, please visit our Crisis Support page for immediate assistance.
FAQs About Our Approach to Care
How do you decide which therapy to use?
We begin with your goals and a collaborative assessment. We recommend evidence-based strategies (e.g., CBT, IPT, skills training) that fit your needs, preferences, and cultural context. We review progress and adjust together.
How many sessions will I need?
It varies by goals, concerns, and pace of change. We’ll discuss a plan after your first session and review it regularly.
Do you offer telehealth?
Yes. We provide secure video or phone sessions across NSW when clinically appropriate.
Can I use Medicare rebates?
If eligible with a valid referral and Mental Health Treatment Plan, Medicare rebates may apply. See Fees & Medicare for current details.
Is therapy confidential?
Yes. We follow legal and ethical standards. We’ll explain limits to confidentiality (e.g., safety) at your first appointment.