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Accessing mental health support shouldn’t be complicated. At iflow Psychology in Gladesville, we help you understand how Medicare rebates work under Better Access so you can plan your care with confidence. We offer appointments in-person or via secure telehealth across Sydney and NSW.

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If you’re exploring therapy options, learn more on our Counselling & Therapy page.

Medicare Rebates for Psychology (Better Access) – Gladesville Sydney

How Medicare (Better Access) Works

If your GP, psychiatrist or paediatrician considers that psychological therapy would be helpful, they can prepare a Mental Health Treatment Plan (MHTP) and refer you to iflow Psychology.

 

With a valid referral, individuals may access up to 10 individual and up to 10 group rebated psychology sessions per calendar year. These caps are set by the Australian Government.

 

Update (13 October 2025): The Government has announced Better Access process changes commencing 1 November 2025, including potential linkage to your MyMedicare registered practice or usual GP. Your doctor can guide you on what applies.

Eligibility & Referrals – Simple Steps

  1. Book an appointment with your GP.

  2. Your GP may prepare/renew your MHTP and referral.

  3. Bring your referral and plan, or have it emailed to us.

  4. Book your first appointment (in-person or telehealth).

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Facts and billing rules are set by the Australian Government (Services Australia / MBS).

Telehealth Psychology (NSW)

We offer secure telehealth sessions for individuals across NSW. When clinically appropriate and eligibility criteria are met, Medicare rebates apply to telehealth under Better Access.

 

More information is available on our Telehealth Psychology page.

Fees, Rebates & Claiming

iflow Psychology is a private practice. Session fees apply; where eligible, your Medicare rebate will reduce your out-of-pocket cost.

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We can assist with on-the-spot claiming where possible. Alternatively, you can submit your rebate online via Medicare.

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Your exact rebate depends on the MBS item and referral type. Refer to official government guidance for details.

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Meet our clinicians on the Psychologists page.

Common questions (FAQs)

How many rebated sessions can I get each year?

Up to 10 individual and 10 group sessions per calendar year under Better Access (current cap). Your GP typically reviews progress after the first block of sessions.

Do telehealth sessions qualify for rebates?

Yes—when clinically appropriate and when eligibility criteria are met. Your clinician can advise whether telehealth is suitable for you.

Do I need a GP referral?

For Medicare rebates, you generally need a GP MHTP and referral, or a referral from a psychiatrist/paediatrician.

Are there changes coming in 2025?

Yes. From 1 November 2025, Better Access referral and review processes may link to your MyMedicare practice. Your GP will provide the correct guidance.

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For referring doctors, visit our For GPs information hub.

Ready to Take the Next Step?

We’re here to make getting support as smooth as possible.

 

Call: 02 6061 1144
Email: admin@iflowpsychology.com.au
Book Online (Halaxy)

 

If you need directions or parking details, visit our Location page.

What to bring to your first appointment

  1. ​​​​GP referral letter and MHTP (or have it emailed to admin@iflowpsychology.com.au)

  2. Medicare card details

  3. Any relevant reports, medication list, or previous treatment notes​

The first step is the hardest.

We’re here to support you with the next.

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