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Employee Assistance Program (EAP) Counselling
At iflow Psychology in Gladesville, we provide confidential, short-term Employee Assistance Program (EAP) counselling for employees, managers and workplaces across Sydney and NSW.
Our registered psychologists offer practical, evidence-based support to help people manage workplace challenges, improve wellbeing and strengthen resilience. Sessions are available in-person at our Gladesville clinic or via secure telehealth for employees throughout NSW.
What We Help With
EAP counselling can support a wide range of work-related and personal concerns that impact performance and wellbeing, including:
Workplace stress, burnout and change fatigue
Conflict, communication and boundary difficulties
Anxiety, depression or low motivation
Adjustment after illness, injury or return-to-work changes
Family or relationship issues affecting work
Managing workload, deadlines and performance pressure
Supporting employees after critical incidents or organisational change
What’s Included
Your EAP counselling may include:
confidential, one-to-one sessions with a registered psychologist
short-term, goal-focused therapy (typically 3–6 sessions)
practical strategies to manage stress, mood and workplace pressures
support with communication, boundaries and problem-solving at work
guidance on work–life balance and self-care
flexible appointment options: in-person, telehealth or telephone (depending on your program)
What to Expect
EAP counselling is brief, structured and focused on your work and wellbeing goals. In your initial session, your psychologist will explore your concerns, clarify priorities and agree on a plan for the limited number of sessions available. Ongoing sessions focus on building awareness, developing coping skills and identifying realistic changes at work and home. Sessions are confidential except where safety or legal obligations apply, and information is not shared with your employer without your consent.
Benefits
Potential benefits of EAP counselling include:
improved ability to manage workplace stress and pressure
clearer communication and boundaries with colleagues and managers
increased confidence, focus and productivity
better work–life balance and self-care routines
support during periods of organisational or personal change
early intervention to reduce the risk of ongoing stress-related difficulties
Why Choose iflow Psychology?
Based in Gladesville, supporting Sydney’s Inner West, Northern suburbs and NSW
Experienced psychologists providing EAP counselling since 2015
Culturally inclusive and trauma-informed approach
Confidential, professional and evidence-based care
Flexible appointments for employees and, where eligible, immediate family members
In-person sessions in Gladesville plus telehealth across NSW
Fees / Funding
EAP sessions are usually pre-approved and funded by your employer or EAP provider, and a GP referral is not required. If your workplace does not offer EAP, you can access counselling privately. In some situations, other pathways such as Medicare, WorkCover, insurer-funded or other schemes may be available depending on your circumstances and eligibility. Your psychologist can guide you on the most appropriate option.
How to Access Support
If your workplace has an EAP provider, you can usually obtain a referral or approval code through your HR team, manager or the EAP service directly. Once you have approval, contact iflow Psychology to arrange an appointment and let us know your EAP details. If you do not have access to an EAP program, you are welcome to book as a private client and we can discuss other funding options where relevant.
Finding iflow Psychology in Gladesville
iflow Psychology is located on Victoria Road in the heart of Gladesville, close to The Guitar Factory and easily accessible by public transport. Free and timed parking options are available in the surrounding streets, and major bus routes stop only a short walk from the clinic.
We also offer secure telehealth appointments for employees across NSW.
📍 Get directions on Google Maps — Suite 2, 260–274 Victoria Road, Gladesville NSW 2111
Frequently Asked Questions
How do I access EAP at iflow Psychology?
You may receive an approval code through your workplace’s HR team or EAP provider. Once you have approval, contact us with your EAP details and we will organise your appointment. If you do not have EAP access, you can book privately.
Is EAP suitable for managers or leaders?
Yes. EAP is available to employees at any level, including managers, supervisors and contractors. It can help with leadership stress, communication, organisational change and workplace relationships.
What issues can EAP help with?
EAP counselling supports a range of concerns, including workplace stress, burnout, conflict, communication difficulties, anxiety, low motivation, relationship issues, and adjustment after illness or return-to-work changes.
Can family members use my EAP sessions?
Some EAP programs allow immediate family members to attend sessions. This varies between workplaces. We can confirm your employer’s EAP coverage when you enquire or book.
Can I use telehealth for EAP?
Yes. EAP counselling is available in-person at our Gladesville clinic or via secure telehealth (phone or video) for employees across NSW. Many people choose telehealth for convenience or privacy.
How many EAP sessions do I receive?
Most EAP programs provide between 3 and 6 sessions. The exact number depends on your employer’s agreement with the EAP provider. Your psychologist will help you prioritise goals to make the most of the available sessions.
Do I need a GP referral for EAP?
A GP referral is not required for EAP counselling. If you are not eligible for EAP or prefer private counselling, other pathways—such as Medicare or insurer-funded services—may require documentation. Your psychologist will guide you if needed.
Will my employer know what I discuss in sessions?
No. EAP counselling is confidential except where safety or legal obligations apply. Employers may receive confirmation that a session occurred if required for funding, but no personal or clinical details are shared without your consent.
What is EAP counselling?
EAP counselling is short-term, confidential psychological support provided to employees to help manage workplace or personal challenges that affect wellbeing or performance. Sessions focus on practical strategies, resilience and problem-solving.
Ready to Take the Next Step?
We aim to make accessing support simple and flexible. To arrange EAP counselling or discuss options for your workplace, you can:
book online via our Halaxy booking page
call (02) 6061 1144 to speak with our admin team
email admin@iflowpsychology.com.au with your EAP details or questions
If you are experiencing a crisis or immediate risk, please contact emergency services or visit our Crisis Support page for urgent support options.