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Employee Assistance Program (EAP) Counselling
At iflow Psychology in Gladesville, we provide confidential, short-term Employee Assistance Program (EAP) counselling for employees, managers and workplaces across Sydney and NSW. Our registered psychologists offer practical, evidence-based support to help people manage workplace challenges, improve wellbeing and strengthen resilience. Sessions are available in-person at our Gladesville clinic or via secure telehealth for employees throughout NSW.
What We Help With
EAP counselling can support a wide range of work-related and personal concerns that impact performance and wellbeing, including:
Workplace stress, burnout and change fatigue
Conflict, communication and boundary difficulties
Anxiety, depression or low motivation
Adjustment after illness, injury or return-to-work changes
Family or relationship issues affecting work
Managing workload, deadlines and performance pressure
Supporting employees after critical incidents or organisational change
What’s Included
Your EAP counselling may include:
confidential, one-to-one sessions with a registered psychologist
short-term, goal-focused therapy (typically 3–6 sessions)
practical strategies to manage stress, mood and workplace pressures
support with communication, boundaries and problem-solving at work
guidance on work–life balance and self-care
flexible appointment options: in-person, telehealth or telephone (depending on your program)
What to Expect from Therapy
EAP counselling is brief, structured and focused on your work and wellbeing goals. In your initial session, your psychologist will explore your concerns, clarify priorities and agree on a plan for the limited number of sessions available. Ongoing sessions focus on building awareness, developing coping skills and identifying realistic changes at work and home. Sessions are confidential except where safety or legal obligations apply, and information is not shared with your employer without your consent.
Benefits
Potential benefits of EAP counselling include:
improved ability to manage workplace stress and pressure
clearer communication and boundaries with colleagues and managers
increased confidence, focus and productivity
better work–life balance and self-care routines
support during periods of organisational or personal change
early intervention to reduce the risk of ongoing stress-related difficulties
Why Choose iflow Psychology?
Based in Gladesville, supporting Sydney’s Inner West, Northern suburbs and NSW
Experienced psychologists providing EAP counselling since 2015
Culturally inclusive and trauma-informed approach
Confidential, professional and evidence-based care
Flexible appointments for employees and, where eligible, immediate family members
In-person sessions in Gladesville plus telehealth across NSW
Fees / Funding
EAP sessions are usually pre-approved and funded by your employer or EAP provider, and a GP referral is not required. If your workplace does not offer EAP, you can access counselling privately. In some situations, other pathways such as Medicare, WorkCover, insurer-funded or other schemes may be available depending on your circumstances and eligibility. Your psychologist can guide you on the most appropriate option.
How to Access Support
If your workplace has an EAP provider, you can usually obtain a referral or approval code through your HR team, manager or the EAP service directly. Once you have approval, contact iflow Psychology to arrange an appointment and let us know your EAP details. If you do not have access to an EAP program, you are welcome to book as a private client and we can discuss other funding options where relevant.
Additional Information
Finding iflow Psychology in Gladesville
iflow Psychology is located on Victoria Road in the heart of Gladesville, close to The Guitar Factory and easily accessible by public transport. Free and timed parking options are available in the surrounding streets, and major bus routes stop only a short walk from the clinic.
We also offer secure telehealth appointments for employees across NSW.
📍 Get directions on Google Maps — Suite 2, 260–274 Victoria Road, Gladesville NSW 2111
Frequently Asked Questions
Do you provide crisis support?
We provide therapeutic support but not emergency crisis services. If your family is currently in crisis, please visit our Crisis Support page for immediate assistance or contact emergency services if there is immediate risk.
How do I know if my family needs therapy?
Families often seek therapy when communication becomes difficult, conflict escalates, changes feel overwhelming, or when a child’s wellbeing is impacted. If challenges are affecting daily life or relationships, professional support can provide clarity and direction.
Can separated or blended families attend together?
Yes. Therapy can support co-parenting, transitions, strengthening communication between households, and helping children adjust to change. Sessions are structured to ensure emotional safety for everyone involved.
What issues can family therapy help with?
Family therapy supports a wide range of concerns, including communication breakdowns, parent–child conflict, separation or blended family transitions, emotional or behavioural concerns in children, grief, trauma, and stress affecting family functioning.
Do we need a GP referral for family therapy?
No referral is required. However, some family-focused sessions may be eligible for Medicare rebates when the work aligns with a GP Mental Health Treatment Plan. We can advise you on the best pathway before your first appointment.
Is family therapy confidential?
Yes. Sessions are confidential within the limits of Australian law and professional standards. Your psychologist will explain how confidentiality works in family therapy, including how information is managed when multiple family members attend sessions.
Can children or teenagers attend family therapy?
Yes. Children and adolescents often play an important role in the family system. Sessions can include children directly, or involve parent-only consultations depending on the child’s age, developmental stage, and presenting concerns.
Do you offer telehealth family therapy?
Yes. We provide secure telehealth sessions for families across NSW. Telehealth can be useful for families with busy schedules, separated households, or when multiple members are joining from different locations.
How many sessions do families usually need?
Most families attend between 6–8 sessions, depending on the concerns, goals, and willingness of members to participate. Some families benefit from short-term support, while others choose longer-term work to address more complex patterns.
What happens during a family therapy session?
Family therapy sessions involve guided conversations that help family members understand each other’s perspectives, improve communication, and work through patterns contributing to conflict or distress. The psychologist will structure the session around the family’s goals and may meet with the whole family together or with individuals when clinically appropriate.
Ready to Take the Next Step?
We aim to make accessing support simple and flexible. To arrange EAP counselling or discuss options for your workplace, you can:
book online via our Halaxy booking page
call (02) 6061 1144 to speak with our admin team
email admin@iflowpsychology.com.au with your EAP details or questions
If you are experiencing a crisis or immediate risk, please contact emergency services or visit our Crisis Support page for urgent support options.