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WorkCover, Comcare & CTP Psychology
If you’ve experienced a work injury, workplace bullying or trauma, or been involved in a motor vehicle accident, early psychological support can make a real difference.
At iflow Psychology in Gladesville, our SIRA-accredited psychologists provide confidential, evidence-based care for WorkCover, Comcare and CTP claims — in person or via telehealth across NSW.
In most cases, your first appointment does not require insurer pre-approval, meaning you can start support quickly while paperwork is processed.
What We Help With
Our psychologists offer evidence-based, coordinated support for people recovering from workplace psychological or physical injuries. We focus on stabilisation, coping skills and return-to-life planning, collaborating with your GP, insurer and rehabilitation provider where appropriate.
We support you with:
Work-related stress, burnout and adjustment challenges
Anxiety, depression and low motivation after injury
Trauma following workplace incidents or motor vehicle accidents
Bullying, harassment and conflict
Frustration, pain-related distress and fatigue
Sleep problems, worry and emotional overwhelm
Navigating insurer and workplace expectations
Confidence and readiness for return-to-work planning
We use evidence-based therapies including CBT, ACT, trauma-informed approaches and pain psychology.
You may also find our pages on trauma counselling, anxiety therapy, telehealth psychology, and our Gladesville psychologists helpful.
What’s Included
Psychological assessment aligned with scheme requirements
Evidence-based therapy tailored to the injury and recovery needs
Collaboration with GPs, rehab providers and insurers (where appropriate)
Treatment plans and progress updates, as required
Support with return-to-work planning
In-person or telehealth sessions
Guidance around AHTR, referrals and scheme processes
What to Expect from Therapy
Your psychologist will work with you to stabilise symptoms, understand your reactions to injury or workplace stress, and build practical coping tools.
Sessions often focus on pacing, emotional regulation, trauma processing when appropriate, behavioural activation, sleep strategies, communication skills and confidence strengthening.
You set the goals — we support you through a structured, coordinated recovery pathway.
Benefits
Early support reduces distress and improves long-term recovery
Helps you understand your symptoms and reactions
Builds coping skills for managing pain, stress, worry and trauma
Supports safe return-to-life and return-to-work planning
Provides clarity when navigating complex insurer systems
Delivered by psychologists experienced in injury recovery
Why Choose iflow Psychology?
Approved by SIRA for psychological services under NSW Workers Compensation and CTP schemes
Experienced psychologists with background in workplace stress, trauma and injury recovery
Local Gladesville clinic, supporting Ryde, Hunters Hill, Drummoyne, Balmain and the Inner West
Telehealth across NSW, flexible during recovery
Evidence-based, coordinated care with GPs, insurers and rehab providers
Trusted since 2015, providing confidential and culturally inclusive care
AHPRA-registered clinicians
No pre-approval required for many first-session appointments
Fees / Funding
For WorkCover, Comcare and CTP claims, the insurer usually funds approved sessions directly, meaning no out-of-pocket cost.
Early intervention sessions may be accessed before liability is formally accepted.
If your claim is not accepted or you prefer to self-fund, private or Medicare-rebated sessions are available.
Telehealth sessions are available NSW-wide, subject to scheme rules and approval.
How to Access Support
Step 1 – Book your first session
You can usually attend your first appointment without pre-approval.
Step 2 – See your GP
Your GP issues a certificate or referral recommending psychological treatment.
Step 3 – Initial assessment
Your psychologist completes an assessment and treatment plan.
Step 4 – Treatment request (AHTR)
We submit the treatment plan to the insurer.
Step 5 – Insurer approval
The insurer confirms the number of funded sessions.
Step 6 – Ongoing therapy
Sessions continue as approved, with coordinated communication as required.
Additional Information
Some important scheme-specific considerations include:
AHTR (Allied Health Treatment Request)
For WorkCover clients, an AHTR is normally submitted after the first session to request approval for ongoing psychological treatment.
Comcare and CTP referrals:
These schemes typically require a GP or treating medical practitioner to provide a referral that specifically recommends psychological treatment.
Early intervention sessions:
In many cases, early psychological sessions may be accessed before the insurer makes a formal liability decision. These sessions support timely care and early symptom stabilisation.
We provide confidential psychological care in accordance with NSW SIRA and AHPRA professional standards.
Finding iflow Psychology in Gladesville
iflow Psychology is located on Victoria Road in the heart of Gladesville, close to The Guitar Factory and easily accessible by public transport. Free and timed parking options are available in the surrounding streets, and major bus routes stop only a short walk from the clinic.
We also offer secure telehealth appointments for employees across NSW.
📍 Get directions on Google Maps — Suite 2, 260–274 Victoria Road, Gladesville NSW 2111
Frequently Asked Questions
Do you provide crisis support?
We provide therapeutic support but not emergency crisis services. If your family is currently in crisis, please visit our Crisis Support page for immediate assistance or contact emergency services if there is immediate risk.
How do I know if my family needs therapy?
Families often seek therapy when communication becomes difficult, conflict escalates, changes feel overwhelming, or when a child’s wellbeing is impacted. If challenges are affecting daily life or relationships, professional support can provide clarity and direction.
Can separated or blended families attend together?
Yes. Therapy can support co-parenting, transitions, strengthening communication between households, and helping children adjust to change. Sessions are structured to ensure emotional safety for everyone involved.
What issues can family therapy help with?
Family therapy supports a wide range of concerns, including communication breakdowns, parent–child conflict, separation or blended family transitions, emotional or behavioural concerns in children, grief, trauma, and stress affecting family functioning.
Do we need a GP referral for family therapy?
No referral is required. However, some family-focused sessions may be eligible for Medicare rebates when the work aligns with a GP Mental Health Treatment Plan. We can advise you on the best pathway before your first appointment.
Is family therapy confidential?
Yes. Sessions are confidential within the limits of Australian law and professional standards. Your psychologist will explain how confidentiality works in family therapy, including how information is managed when multiple family members attend sessions.
Can children or teenagers attend family therapy?
Yes. Children and adolescents often play an important role in the family system. Sessions can include children directly, or involve parent-only consultations depending on the child’s age, developmental stage, and presenting concerns.
Do you offer telehealth family therapy?
Yes. We provide secure telehealth sessions for families across NSW. Telehealth can be useful for families with busy schedules, separated households, or when multiple members are joining from different locations.
How many sessions do families usually need?
Most families attend between 6–8 sessions, depending on the concerns, goals, and willingness of members to participate. Some families benefit from short-term support, while others choose longer-term work to address more complex patterns.
What happens during a family therapy session?
Family therapy sessions involve guided conversations that help family members understand each other’s perspectives, improve communication, and work through patterns contributing to conflict or distress. The psychologist will structure the session around the family’s goals and may meet with the whole family together or with individuals when clinically appropriate.
Ready to Take the Next Step?
Book your first appointment online, or contact our admin team for support with accessing WorkCover, Comcare or CTP sessions.
Book Online (Halaxy)
Call (02) 6061 1144
Email: admin@iflowpsychology.com.au
If you are experiencing a crisis, please visit our Crisis Support page for immediate assistance.